Support
Shipping & returns
Shipping options
Standard 3–5 days ($8, free over $75). Express 1–2 days ($18). Overnight ($32).
Processing time
Orders ship within 1–2 business days from our LA fulfillment center.
Easy 30-day returns
Unworn items with hygiene liner intact. Free for Pearl+ members.
Refund policy
Refunds process to original payment within 5–7 business days after receipt.
How to return
- Sign in and open your order in your account.
- Choose the item(s) to return and print your prepaid label.
- Drop it off at any carrier location within 30 days.
- We'll email you as soon as your refund or exchange is processed.
Prefer an exchange?
We'll ship your new size right away and refund the original once we receive the return.